To find out more about each  of the different online services, scroll down the page and click on the image of the service you require. 

The NHS App - What's it for and how to download it to your mobile device
 
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The App is available for use on mobile devices such as a mobile phone or tablet. Currently it is not available for use on a computer. Use either the 'Apple App store' for IOS devices or Google Play for Android devices to access the download.
Click here to go to the help page for instructions about how to register to use the App.
Before you start check the list of required documents shown in the instructions and that you are able to video yourself on your phone to verify who you are. It sounds a bit complicated, but take it a step at a time and you will be successful.
The App is similar to Patient Access shown below and if you are happy using this, then you won't need to use this new App.  If you are using online services of the Practice for the first time, you may find the NHS App easier to set up at home, as you won't need to visit the the surgery to register.
 

Click the logo below to go to the Patient Access sign in or register page

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Patient Access lets you use the online services of the practice. These may include arranging appointments or repeat medication, viewing your medical record and updating your details.
For more information about Patient Access and how to sign up, click here. You will need to get a user ID from the Practice to be able to register for this service.
 

Click on the blue box below to access eConsult to contact your GP, or click on the body map figures to go to the page where you may learn more about what your health problem might be.

Please note the eConsult service is not monitored outside our normal surgery opening hours. 08:00am-06:30pm

During the Easter holidays, whilst the eConsult advice service is still accessible 24/7, you are unable to submit a GP online consultation from Thursday 01.04.2021 at 5pm to Tuesday 06.04.2021 at 07.30am.

eConsult is a set of online tools for you to check which service is right for your symptoms, get immediate self-help advice, find out what other services can help you or send us an online consultation. It may help manage certain conditions, without the need to attend the surgery in person. 
 
Use of eConsult
Patients are requested not to either, ring the surgery or use eConsult to ask for a vaccination. If you ask using eConsult, it just creates extra work for the surgery to respond, to say that this is not possible. It is not possible to ask for a vaccination and you will be offered an invitation to receive your vaccination when it becomes available
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Where does it hurt?

Click the body map images shown on the left, to go to eConsult. When you are on the new page scroll down and click on the 'Body Map' heading. Move the cursor over the relevant image to the area where you have a problem. The body map will offer ideas about the treatment suggested for what is giving you concern.

On the new page scroll down

and click on the 'Body Map' heading. 

Please note that this service is only available for patients aged 18 and over.
You do not need to sign up to be able submit an eConsult.
Please note that  Red & Green Practice have no control over the content of any external site used in this website
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